CruzAlert Emergency Notification System

CruzAlert is the UCSC emergency notification system used to quickly communicate information to you during emergency situations.

CruzAlert Registration

To register or update your information for CruzAlert:

  • Log in to CruzID Manager with your CruzID and Gold password https://cruzid.ucsc.edu.
  • Select CruzAlert.
  • Enter your cell phone number and additional relevant information.
  • Click Update.
Instructions can be found at https://its.ucsc.edu/get-help/cruzalert.html.

Local residence information is also collected on this page to help campus emergency personnel determine your physical location during an emergency. It will not be used to send out information about an ongoing emergency or other campus mailings.


Cell Phone and Text Messaging

Due to the mobile nature of many campus affiliates, cell phones are often the best way to reach the campus population during an emergency. Campus public safety officials will generally send both voice calls and text messages to registered cell phone numbers to ensure delivery and comprehension of the message.

Please note that if you register a cell phone number in a non-cell phone field in the sign-up system (for example, listing your cell phone as your "home phone" number) it will not receive text messages. This is because the CruzAlert system has no way of telling whether a number is a cell phone or not unless it is listed as such. If you have multiple cell phones, we recommend listing the one you carry most frequently on campus in the appropriate cell phone field.


Landline Phones

Landline phones can include campus extensions, home phone numbers or other numbers you can be reached at. Depending on the nature of the emergency, we may use some or all of these contact numbers. For example, an emergency occurring prior to the morning commute time may require contacting home phone numbers to inform you of the situation, while campus extensions may be a better option for emergencies occurring later in the day.


Email

Campus email addresses are automatically loaded into CruzAlert for all faculty, staff, and active students. While email is not as immediate a means of communicating during an emergency, we will always send an email notification out as well. The primary reason for doing so is that we can often provide more information in an email than in a phone or text message. Additionally, some campus affiliates may notice an email more quickly than a phone call in certain circumstances.

Your UCSC email address is the address that will be used for CruzAlert notices. While the CruzAlert system does provide an option to register additional email addresses, these are only used in rare circumstances


Other Methods

In addition to the personal contact methods listed above, other means of communication which may be used during an emergency include the following:

See Also